Privacy Policy
Protecting Your Information
Sea And Sky Travel Solutions Private Limited, operating as Faresflightqube, values the trust you place in us when sharing personal data. This Privacy Statement outlines how we handle, safeguard, and use your information across our website, applications, and reservation services.
Data Security
SSL encryption, secure servers, and industry-standard protection
Your Control
Access, update, or delete your personal information anytime
Global Compliance
GDPR, CCPA, and international privacy law compliance
1. Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when creating an account, making bookings, or contacting us:
Account Information
- • Full name and contact details
- • Email address and phone number
- • Password and security preferences
- • Profile preferences and settings
Booking Information
- • Passenger names and details
- • Travel dates and destinations
- • Special requests and preferences
- • Emergency contact information
Payment Information
- • Credit/debit card details
- • Billing address and information
- • Payment history and transactions
- • Fraud prevention data
Travel Documents
- • Passport numbers and expiry dates
- • Visa information when required
- • Frequent flyer program details
- • TSA PreCheck/Global Entry numbers
Information We Collect Automatically
When you visit our website or use our services, we automatically collect certain technical information:
Technical Data
- • IP address and location data
- • Device type and browser information
- • Operating system and version
- • Pages visited and time spent
- • Search terms and preferences
- • Clickstream data and navigation patterns
- • Cookie and session information
- • Performance and error logs
2. How We Use Your Information
We use your information to provide, improve, and personalize our services. Here’s how:
Service Delivery
To process bookings, manage your account, and provide customer support:
- • Processing and confirming travel bookings
- • Sending booking confirmations and travel documents
- • Providing customer support and assistance
- • Managing changes, cancellations, and refunds
Communication
To keep you informed about your bookings and our services:
- • Booking confirmations and travel updates
- • Flight status notifications and alerts
- • Important service announcements
- • Customer service communications
Personalization & Marketing
To improve your experience and offer relevant services (with your consent):
- • Personalized travel recommendations
- • Special offers and promotional emails
- • Targeted advertising and content
- • Website personalization and preferences
Security & Legal Compliance
To protect our services and comply with legal requirements:
- • Fraud detection and prevention
- • Security monitoring and threat detection
- • Legal compliance and regulatory reporting
- • Dispute resolution and customer protection
3. How We Share Your Information
We share your information only as necessary to provide our services and as required by law. We never sell your personal information to third parties.
Travel Suppliers
We share necessary information with airlines, hotels, and other travel suppliers to complete your bookings:
- • Passenger names and travel details
- • Special service requests
- • Contact information for travel updates
Service Providers
We work with trusted partners to provide our services:
- • Duffel API for flight booking services
- • Payment processors for secure transactions
- • Customer service and support providers
- • Marketing and analytics services
Legal Requirements
We may share information when required by law or to protect our services:
- • Government agencies and law enforcement
- • Court orders and legal proceedings
- • Fraud prevention and security purposes
- • Business transfers and acquisitions
We Never Sell Your Data
Sea And Sky Travel Solutions Private Limited does not sell, rent, or trade your personal information to third parties for their marketing purposes. Any data sharing is limited to service delivery and legal compliance.
4. Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • AES-256 encryption for stored data
- • Secure payment processing (PCI DSS compliant)
- • Regular security audits and penetration testing
- • Multi-factor authentication options
Operational Security
- • Limited access to personal data
- • Employee security training and background checks
- • Secure data centers with 24/7 monitoring
- • Incident response and breach notification procedures
- • Regular data backups and disaster recovery
Data Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours via email and provide details about the incident and steps we’re taking to address it.
5. Your Rights and Choices
You have important rights regarding your personal information. Here’s how you can exercise them:
Access and Portability
You can request access to your personal data and receive it in a portable format:
- • View your account information and booking history
- • Download your data in a machine-readable format
- • Request copies of information we hold about you
Correction and Updates
Keep your information accurate and up-to-date:
- • Update your profile and contact information
- • Correct inaccurate or incomplete data
- • Manage your communication preferences
Deletion and Restriction
Control how we use your information:
- • Delete your account and personal information
- • Restrict processing for specific purposes
- • Object to direct marketing communications
Marketing and Cookies
Manage your marketing preferences and cookie settings:
- • Unsubscribe from marketing emails
- • Adjust cookie preferences
- • Opt-out of targeted advertising
How to Exercise Your Rights
To exercise any of these rights, contact us using the information below:
- • Email: contact@faresflightqube.online
- • Phone: (888) 990-0440
- • Mail: 1147 E 35TH STREET, APT 7K, BROOKLYN, NY 11210
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze website performance, and provide personalized content and advertising.
Essential Cookies
Required for website functionality and security:
- • Session management and user authentication
- • Shopping cart and booking process
- • Security and fraud prevention
- • Load balancing and performance optimization
Analytics Cookies
Help us understand how visitors use our website:
- • Google Analytics for website performance
- • User behavior and navigation patterns
- • Popular content and search terms
- • Error tracking and debugging
Marketing Cookies
Enable personalized advertising and content (with consent):
- • Targeted advertisements and promotions
- • Social media integration and sharing
- • Retargeting and remarketing campaigns
- • Cross-device tracking and personalization
Cookie Management
You can manage your cookie preferences through our cookie banner, browser settings, or by visiting our dedicated Cookie Policy page. Note that disabling certain cookies may affect website functionality.
7. International Data Transfers
As a global travel service, we may transfer your personal information to countries outside your home country to provide our services and fulfill your travel bookings.
Transfer Safeguards
When transferring data internationally, we ensure appropriate safeguards are in place:
- • Standard Contractual Clauses (SCCs) for EU data transfers
- • Adequacy decisions by relevant data protection authorities
- • Binding Corporate Rules where applicable
- • Additional security measures and encryption
Data Processing Locations
Your data may be processed in the following regions:
- • United States (primary data centers)
- • European Union (EU customers)
- • United Kingdom (UK customers)
- • Travel supplier locations as needed for bookings
8. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
Active Accounts
- • Account information: While account is active
- • Booking history: 7 years for tax/legal compliance
- • Payment data: As required by payment processors
- • Communication records: 3 years
Inactive Accounts
- • Account data: Deleted after 3 years of inactivity
- • Marketing data: Removed after opt-out
- • Analytics data: Anonymized after 26 months
- • Legal hold data: Until resolution
Account Deletion
When you delete your account, we remove your personal information within 30 days, except for information we’re required to retain for legal compliance or legitimate business purposes.
9. Children’s Privacy
Age Restrictions
Our services are not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children under these ages.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.
Family Travel
When booking travel for minors, adults must:
- • Provide consent for collection of minor’s information
- • Ensure accuracy of minor’s travel documents
- • Be responsible for the minor’s data privacy rights
- • Comply with destination country requirements
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this policy regularly.
Notification of Changes
We will notify you of significant changes through:
- • Email notification to registered users
- • Prominent notice on our website
- • In-app notifications where applicable
- • At least 30 days advance notice for material changes
11. Contact Information
Privacy Questions or Concerns?
Data Protection Officer
Email: contact@faresflightqube.online
Phone: +1 (833) 742-5888
Response time: Within 30 days
Regulatory Authorities
EU: Your local Data Protection Authority
UK: Information Commissioner’s Office (ICO)
CA: California Attorney General
Mailing Address
Sea And Sky Travel Solutions Private Limited
Privacy Department
123 Business Center
New York NY 11201
United States